Help
Short answers, one tap each. Upwell is a one-person project — if something is missing here, write to us and we answer within 48 hours.
Something broken? See known issues first.
Food
Log what I ate
- Tap +, then search by name, or pick from Recent or Frequent.
- Set the amount and tap Add. The meal follows the time of day; you can change it.
- Logged by mistake? Tap Undo on the message at the bottom.
Scan a barcode
In the log sheet, tap Scan a barcode and hold the barcode inside the frame. The camera works on the phone; nothing from it is stored or sent. The barcode itself is looked up at Open Food Facts.
Not found? Create the food yourself: a photo and the values from its label.
Dishes and my own foods
A dish is a few foods you eat together — your usual breakfast, a home recipe. Find them under Dishes in the log sheet. On Today, long-press a meal’s heading to copy it or to make a dish from it.
Daily targets
Upwell works out daily energy and macro targets from your goal, your body numbers and your weight trend. Change them in You › Targets.
The targets are estimates for a healthy adult, not medical advice. Pregnant, ill, or under 18? Ask a doctor before eating less.
Body and training
Weight and body
Tap You › Weigh in. Upwell draws a trend through your weigh-ins, so one heavy morning does not move it much. Weigh-ins from Apple Health come in by themselves (Apple Health).
Gym: workouts, routines, programs
- Log a workout — exercises with sets, reps and weight. Swap an exercise for another one any time.
- Start routine puts your training days in the calendar.
- Programs are ready plans you follow as a checklist; yours are in My programs.
Finished? Tap Finish workout.
Sleep
On iPhone, sleep comes from Apple Health: bedtime, wake time and time asleep, night by night. Connect it first (Apple Health).
Habits and patterns
Challenges and habits
A challenge is one change that serves your goal — for example, fewer sweet drinks. Habits are the small checkpoints on the way. Each one says why it helps; swap or leave it any time.
Reminders
Turn them on in You › Reminders & check-ins and allow notifications. Reminders are scheduled on your phone; nothing is sent to show them.
Insights and patterns
Insights draws your days as trends, and finds Patterns across areas — for example short nights and eating more.
A pattern shows that two things happen together, not that one causes the other. It is a hint to look at, never a diagnosis.
Connections
Apple Health and Health Connect
- iPhone: You › Integrations › Apple Health. Upwell only reads: steps, active energy, workouts, sleep and weight. Readings never leave your phone.
- Android: Health Connect is not in the app yet.
Sync and my account
An account is optional; Upwell works fully without one. With an account, You › Account › Turn on sync keeps a copy of your diary on our server in Germany, for your other phones. Photos and Apple Health readings stay on the phone.
Forgot your password? See Support.
Friends and share links
Share what you choose with a friend, or send a share link. Each choice can be taken back at any time.
Friends are not on for everyone yet; if you do not see You › Friends, it is coming.
Your data
Export my data
- The diary on your phone: You › Data & privacy › Export my data — one file.
- The copy on our server, if you sync: You › Account › Export the copy.
Delete my account
You › Account › Delete account, then confirm. What is deleted and what is kept: Delete your account.
Privacy in short
- Your diary stays on your phone unless you turn on sync.
- No ads, no selling of data.
- Photos and Apple Health readings never reach our server.
Everything else: the privacy policy.
Usage statistics
Off unless you turn it on. When on, the app counts which features are used — say, “a food was logged by scan” — under a random id that is not your account. Never a food, a number, your weight or anything you type.
Turn it on or off in You › Data & privacy › Share usage stats. Turning it off deletes what was sent. Details: privacy policy.
The app
Language
Upwell speaks English and Ukrainian. It follows your phone’s language; to choose, open You › Settings › Language.
Help & feedback in the app
You › Help & feedback: pick Bug, Idea or Question, write a few words, and add an email if you want a reply.
- The card Sent with it shows everything that goes along: app version and build, platform and system, language, number of profiles, sync on or off, the food data version and the last crash report’s id. Nothing from your diary.
- A screenshot is optional. It may show your diary — you choose whether to add it.
Offline, the same can go by email to support@upwell.page.